Shipping Policy

Shipment Processing Time

All orders are processed within 2 of business days

In-stock products are shipped within 72 hours of order receipt

The delivery time of out-of-stock products and pre-sale products will be informed by the seller

The delivery time of furniture and customized products will be informed by the seller

Shipping rates and delivery estimates

We are unable to deliver on weekends and holidays. In case of special circumstances such as large order volume, delays may occur. We will inform you by email when you place your order.

 

Shipping charges for your order will be calculated and displayed at checkout.

Destination

Item type

Shipment method

Shipment cost

Estimated delivery time

North America

Within 30KG

air transport

free

10-45days

Europe

Within 20KG

air transport

free

10-45days

Asia Within 20KG air transport free 10-45days

Australia

Within 20KG

air transport

free

10-45days

 

Furniture

sea transport

Subject to actual situation

 We are gradually opening up the market. If you can help, please contact us.

 

Shipment confirmation and order tracking

After shipment, we will inform you of the waybill number via email as soon as possible, and you can check the transportation progress on the

https://dajidalishop.com/pages/track-oeder.

The furniture transportation progress will be informed by customer service.

 

Customs, duties, and taxes

Ddjidali INC (DAJIDALI shop) is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

Ddjidali INC (DAJIDALI shop) is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

 

International shipping policy

We can provide logistics transportation in all open markets, including the United States, EU countries, Saudi Arabia and so on.

 

Refund Policy

https://dajidalishop.com/pages/refund-policy

 

Contact us

Sales Consultation

Trade name: DAJIDALI
Phone number: +1(202)5901977, +86 13691996724. (If the call is not connected, please dial the second number. ^_^)
Email: online@dajidalishop.com
Physical address: Dajidali INC, 1942 Broadway St. STE 314C, Boulder
CO 80302, USA

 

Craft Workshops, Warehouse and Logistics


Trade name: DAJIDALI
Phone number: +86 13691996724
Email: online@dajidalishop.com
Physical address: 1-1-302, NO.66 Huilong Rd. Nan’an District, Chongqing
CO 400060, China


Effective Date of Terms of Service: May 13rd, 2024