DAJIDALI Shop Policy
Shipping Policy
Shipment Processing Time
All orders are processed within 2 of business days
In-stock products are shipped within 72 hours of order receipt
The delivery time of out-of-stock products and pre-sale products will be informed by the seller
The delivery time of furniture and customized products will be informed by the seller
Shipping rates and delivery estimates
We are unable to deliver on weekends and holidays. In case of special circumstances such as large order volume, delays may occur. We will inform you by email when you place your order.
Shipping charges for your order will be calculated and displayed at checkout.
Destination |
Item type |
Shipment method |
Shipment cost |
Estimated delivery time |
North America |
Within 30KG |
air transport |
free |
10-45days |
Europe |
Within 20KG |
air transport |
free |
10-45days |
Asia | Within 20KG | air transport | free | 10-45days |
Australia |
Within 20KG |
air transport |
free |
10-45days |
|
Furniture |
sea transport |
Subject to actual situation |
We are gradually opening up the market. If you can help, please contact us.
Shipment confirmation and order tracking
After shipment, we will inform you of the waybill number via email as soon as possible, and you can check the transportation progress on the
https://dajidalishop.com/pages/track-oeder.
The furniture transportation progress will be informed by customer service.
Customs, duties, and taxes
Ddjidali INC (DAJIDALI shop) is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Ddjidali INC (DAJIDALI shop) is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
International shipping policy
We can provide logistics transportation in all open markets, including the United States, EU countries, Saudi Arabia and so on.
Refund Policy
https://dajidalishop.com/pages/refund-policy
Contact us
Sales Consultation
Trade name: DAJIDALI
Phone number: +1(202)5901977, +86 13691996724. (If the call is not connected, please dial the second number. ^_^)
Email: online@dajidalishop.com
Physical address: Dajidali INC, 1942 Broadway St. STE 314C, Boulder
CO 80302, USA
Craft Workshops, Warehouse and Logistics
Trade name: DAJIDALI
Phone number: +86 13691996724
Email: online@dajidalishop.com
Physical address: 1-1-302, NO.66 Huilong Rd. Nan’an District, Chongqing
CO 400060, China
Effective Date of Terms of Service: May 13rd, 2024